Support

Frequently Asked Questions

Quick answers about Secret Stories®, kits, ordering with school funds, shipping, and professional development. Grouped by topic so you can jump straight to what you need.

Getting Started

What is Secret Stories?

Secret Stories® is a brain-based phonics supplement that gives kids the secrets behind the sounds letters make when they get together in words. Instead of rote memorization, students learn through stories, songs, and visual mnemonics, so they can crack the whole reading code earlier. It is the only phonics resource with an ESSA Tier 1 evidence rating and an average effect size of 1.62.

Is this a curriculum or a supplement?

It is a supplement, and that is the point. Secret Stories® layers on top of whatever curriculum you are already using: Heggerty, UFLI, Orton-Gillingham, Wonders, CKLA, Fundations, your district adoption, anything. No overhaul, no retraining, no new instructional block.

What ages and grade levels is it for?

Secret Stories® works for all reading and writing levels, and our kits are ideal for PreK through Grade 3. Many intervention specialists, SPED teachers, and even adult literacy educators use it successfully with older learners.

Do I need training to use it?

No. The Secret Stories® book is a complete educators guide, and the included Quick Start Guide gets you teaching the same day you open the box. Optional professional development is available if you want to go deeper.

Products

What comes in a Class Kit?

Every Class Kit includes the Secret Stories® Book - Educators Guide (the core of every kit), classroom posters in your choice of colorway (12.5" x 12.5"), music downloads including the Better Alphabet Song™, and the Quick Start Guide.

Standard Kit vs Value Pack: what is the difference?

They are the same price. The Value Pack adds Premium Support, 10+ hours of bonus phonics videos, and a free 21-day trial of the Secret Stories® App on top of everything in the Standard Kit, which is why nearly everyone picks the Value Pack.

What is the Educator Starter Pack?

It pairs the 5.5 hour on-demand Professional Development workshop and certificate of hours with a Class Kit Value Pack that ships FREE via automatic discount. You pay $249.95 (regularly $399.95), and because it is PD, Title IIA and PD budget dollars can cover it.

What are the workbook levels?

Student workbooks are leveled so every child works at the right challenge. Level 1 is ideal for K-2 first-time learners and any 3rd-5th grader still struggling with tricky phonics patterns, and higher levels serve older students.

Ordering & Schools

Do you accept school purchase orders?

Yes. We work with school and district POs every day. Submit yours on our purchase order page and our team will take it from there.

Do you have a W-9 and vendor packet?

Yes. Download our complete vendor and W-9 packet and hand it straight to your business office.

How do I request a quote?

Request a quote here and we will prepare a formal quote your business office can attach to a purchase order, usually within 1 business day.

Can school funding pay for Secret Stories?

Yes. Title I, Title IIA, Title IV, IDEA, and state literacy grants all fund evidence-based literacy materials, and Secret Stories® meets the ESSA Tier 1 strong evidence standard. Our funding guide shows exactly who to ask and what to say.

Shipping & Returns

How fast do orders ship?

Orders ship from our South Carolina warehouse within 1-2 business days.

What is your return policy?

Because our kits contain printed materials, all sales are final. But you can preview everything before you buy in our flip-through videos and sample pages, and with 25+ years in classrooms and a 4.9 star rating from 22,000+ verified reviews, we are confident you will love it.

PD & Training

What does the PD workshop cover?

The on-demand 5.5 Hour Initial Professional Development workshop with Katie Garner, author of Secret Stories®, covers the science behind accelerated phonics mastery, when, why, and how to use Secret Stories in real-time instruction, seamless integration into any existing curriculum, and grade-specific strategies for reading and writing growth.

How long do I have to watch?

You get 30 days of unlimited viewing, and your watch window does not start until you activate your link. Purchase now, activate whenever you are ready.

Do I get a certificate of hours?

Yes. A certificate of hours and the full handout pack are delivered via the links emailed with your watch link.

Is training in person or virtual?

All training can be in person or virtual. In person may incur additional travel fees. The on-demand workshop is fully virtual, and districts can arrange live options through our meet with us page.

Still Have a Question?

Our team is happy to help with orders, quotes, purchase orders, and anything classroom. Reach out and a real person will get back to you.